![]() ![]() DSW charges a shipping fee of $8.5, which would be deducted from the credited amount. It will take 7–10 days to process the return and refund the amount.Repack your purchase and drop the package at a FedEx Authorized ShipCenter or FedEx Office.Note: The FedEx return label can’t be used outside of the US You can even call them at 1-800-GOFEDEX (1-80) to get assistance. Find a FedEx location near you ( Click here to locate FedEx store).Get the FedEx return label enclosed in the dsw.com box.Both the options are explained below: Return via FedEx Now, within this, you have two options – to use pre-paid FedEx services or your preferred shipping carrier. The items purchased online can be returned to DSW if it reaches the warehouse within 60 days from purchase. In case returns are without a receipt, you will get a refund in the form of a merchandise credit. Once approved, you will get the payment back in the original form of payment immediately.The customer representative would check the items and receipts for eligibility.Visit the customer desk at your nearest DSW store along with the above documents ( Click here to locate your nearest store).In case of lost receipt provide a valid government-issued photo ID, name, address, and signature.Original form of payment (e.g., the credit card used to make the payment).Collect documents related to your purchase.This is a better option for online shopping, as it helps avoid shipping and handling charges of approximately $8.50. The items purchased offline can only be returned to the local store while the online purchases have both the options. Below steps explain how to proceed with both the processes to ensure smooth returns. It doesn’t accept goods that are damaged or used. To return your products to DSW, you just have to provide the receipt and the product in an unworn or resalable condition. However, this isn’t the case of store purchases as they can’t be returned via mail. ![]() ![]() You can return the products bought online both in-store or via mail. In case the receipt is missing or the 60 days has been crossed, you will get merchandise credit, which actually may not be a bad deal given the wide variety available with DSW. If making a valid return i.e., return with all the required documents, you will get a refund in the original form of payment. This implies that you can even return an opened package until and unless it is not worn out. Just make sure the product is in an unworn or like-new condition. If you are not completely satisfied with your purchase or it didn’t match your dress or the size doesn’t fit, you can easily return or exchange most of the items within the return period counted from the day of purchase. Return TimeframeĭSW return policy allows you a return period of 60 days. Read on to know every important detail of the policy to ensure hassle-free returns. DSW Return Policy offers a return period of 60 days, which is extended to 365 days for its VIP Elite customers. ![]()
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